Estate Agents – Newbury

01635 522044

sales@hillierandwilson.co.uk

Kind Words

Just a few of the kind words we have received…

Hi Lorraine,
Hope you and Tony are well. It’s very rare I say this, but the service was faultless. Everything from the marketing, the price you helped us achieve and the support you provided through to contract completion. If someone tells me they are looking to sell a house I always point them your way and will continue to do so.

Thanks again.

Regards, Gary R

Hi Lorraine,
Very professional and extremely hard working.

We had nothing but praise for your service from beginning to end and would recommend you to anyone.

Jo W

Dear Lorraine and Tony,
Having been totally disillusioned by our contract with other estate agents in the area, we found Tony’s approach completely refreshing from the outset. He gave us the confidence to entrust our house sale to him without any qualms, and we are pleased to say that our confidence was not misplaced.

Until now, we never imagined that we would ever find an estate agent whose fee we would not begrudge!

Chris and Jayne

Dear Tony, Lorraine, Carol & Team,

We just wanted to take the opportunity to write to you and thank you for your absolute commitment and professionalism in our recent house sale in Russell Road. Choosing an estate agent is never an easy task, but you have made our sale effortless and conducted the entire process with energy and enthusiasm. Your approach to work is ethical and principled and your style filters down through your team. Tony – your valuations, management and speed to market were second to none. You even gave us welcome advice when it came to the critical points on our purchase. We had a complicated chain which took careful management and a tenacious approach – again thank you. We cannot fault your ‘after sales’ customer service, Carol is a true asset to your team and we would not have moved without her.

There are several ‘leading’ estate agents within Newbury, whose marketing and brand seemingly offer a very clean and professional service. I have witnessed first hand, on several occasions that this could not be further from the truth. Poorly executed particulars, misinformation, incorrect or missing EPC’s and an arrogance that left us feeling sick.

It was refreshing to come back to yourselves time and time again; a helpful attitude, always going the extra mile and an abundance of friendly advice. We wish your business well. Please keep up the good work, it’s not easy moving house and we look forward to returning to H & W someday if we choose to move again.

Alun, Katie & Dylan

Dear Carol, Tony, Sadie, Lorraine and the rest of the lovely Hillier & Wilson team!

Just a little note to say a great big THANK YOU for all of your help, patience and encouragement throughout this process. You have all been absolutely amazing and whilst everyone says buying a house is one of the most stressful things in life, we really haven’t experienced that. We are sure a lot of that is down to you.

Warm Wishes,

Connie & Darron

November 2015

Dear Carol & Team at Hillier & Wilson,

Thank you for your continuous assistance during our house sale/purchase. You have been better than brilliant!

Michelle & Andy

January 2016

Dear Lorraine and Tony,
Thank you seems very inadequate for all the help you’ve given me over a very long and stressful time. I have enjoyed dealing with you as you are so different from the other estate agents – you actually listen to what the client wants and give advice very tactfully!

I really hope you continue to prosper, but don’t change your ethos because that’s what makes you so special.

Anne, Christopher, Andrew & Harriet

Dear Tony and Lorriane,
Thank you for everything – we can’t quite believe this day has finally arrived! You have given us a first class service and when the time comes we will definitely use you again. In the meantime, we would have no hesitation in recommending you both to anyone who so much as mentions moving house!

Thank you again,

Anne, Dominic, Freda and Joyce

Dear Carol, Lorraine and Tony,

I just wanted to thank you for all your help with the sale of 7 Four Oaks. The service I received at all times was highly professional, friendly and personal. I felt very much supported by you all during the whole process. I know you fought my corner at times and appreciated the difficult position I was in. I have to single out Carol for being quite simply incredible. I know the process was a little difficult at times with such a big chain, but Carol managed it fantastically and was always such a friendly and reassuring voice to me in my moments of stress!

 

My new house is great, it has a feel of the old house (immaculate condition and high quality finish), so I feel right at home. Thank-you so much for the part you all played in helping me get there.

Kindest regards,

Karen

To all at Hillier & Wilson,

We wanted to thank you for all the work involved in selling and buying our house for us!

We were incredibly impressed with the service we received and would particularly like to thank Carol, who was really helpful and always responded to emails and phone calls quickly. She has kept us informed at all times and made us feel confident in the process.

We would recommend you to others – in fact we already have to our neighbours, who I believe have just sold through you!

We are really happy in our new home and look forward to making it ours.

Wishing you all a Merry Christmas!

The Nolans

December 2015

Lorraine,

The team at Hillier & Wilson all went the extra mile throughout our house purchase process. They worked tirelessly with professionalism and friendliness.

Kind Regards

Deborah

March 2017

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t: 01635 522044
e: sales@hillierandwilson.co.uk